Role: UX Researcher, UI Designer
Tools: Figma, Miro
Overview
Navigating a large university campus can be overwhelming for new students and visitors. This project aimed to design a mobile web app that provides a seamless and intuitive wayfinding experience, both indoors and outdoors.
Problem
Existing navigation tools like Google Maps are not optimized for indoor spaces or campus-specific landmarks. Students often get lost trying to find classrooms, labs, and offices, leading to frustration and missed appointments.
Goals
- Develop a user-friendly interface for quick and easy navigation.
- Provide offline maps for areas with poor connectivity.
- Incorporate indoor navigation for complex buildings.
- Ensure accessibility features for users with disabilities.
Process
The project started with extensive user research, including surveys and interviews with students. Based on the findings, I created user personas and journey maps to identify pain points. I then designed wireframes and interactive prototypes in Figma, which were tested and refined through multiple iterations of user feedback.
Final Design / Screens
App dashboard, search functionality, turn-by-turn indoor navigation, and accessibility settings.
Outcome
The final design was a highly intuitive and accessible campus navigation app. User testing showed a significant reduction in the time it took for students to find their destinations. The offline and indoor navigation features were particularly well-received.